This Sample belongs to the Workplace Survival Category/ Section of the IELTS Exam. This category contains passages for reading that are meant to test basic English language skills required in a professional environment. The passages may include job descriptions, appointment letters, training materials, on-the-job technical course handouts, company statutory documents, and so on.

• These documents are usually quite elaborate and come with a considerable amount of information/instructions.

• The tone is generally formal, and sometimes the language may be legal.

• Readers are expected to read carefully and note important points while understanding the context.

• It is a useful practice to systematically stack or group the information sets and remember where they appear in the document, since these passages will require re-reading while writing answers.

The passage here is a job advert posted on an employment portal by Aged Care Network. The company is in an expansion mode and seeks to fill a position at one of its locations.

The key points in the job description/advert are:

1. The company Aged Care Network belongs to the care-giving industry in the United States, and needs a Data Entry Associate for their office in Missoula, MT.

2. The position requires full-time work, however the employee will be working remotely.

3. Major role requirements are: data entry and maintenance, maintenance of bills and records, updating financial data.

4. This is an entry level position and needs high school level education and computer knowledge.

5. Interested candidates may submit their resume at the company website or the job site where this advert was posted.

Q1. Complete the statement on the basis of information provided in the passage:

Aged Care Network wants to hire _______________________________

B) a full-time data entry associate for their office in Missoula, MT.

Q2. Read the following details regarding the responsibilities associated with the position and state “True” or “False”:

1. Must be a team player and contribute towards a healthy team culture

2. Maintain timesheets and other data properly and free of errors

3. Excellent verbal and written communication and working knowledge of handling computers

4. Ability to work under legal compliance and standard operating procedures

C) All options are True

Q3. Complete the sequence of events associated with applying for the above position:

a) Read about the company , b) Read the name of the position, c) Read the responsibilities of the role, d) _________________________, e) _______________________, f) Modify and send your resume at the job site or company portal, g) _________________

D) d) Read the qualifications and experience required, e) Read what the company is offering, g) contact the company for any additional query by email

Q4. Read the Position Overview section and identify the major categories of work required to be done for the position of data entry associate.

B) Payroll processing, Pre-billing reports, Creating accurate financial records

Q5. On the basis of your reading of the Introductory and Who We Are sections, briefly summarise the nature of the operations of the company. (Not more than 75 words)

Aged Care Network provides home and community-based caregiving services to elderly people and disabled individuals. Their financial management services include Medicaid and Medicare, other health insurance services, private insurance and brokerage support. They also offer caregiving services such as in-home care and behavioral health support. The company is based in the United States and operates across 14 states, the District of Columbia and Washington DC.

Q6. Examine the below statement and answer “True” or “False”:

According to the list of benefits offered by the company, an employee is not entitled to receive company sponsored health insurance.

C) Not given

Q7. What are the core values of Aged Care Network?

A) Respect, Integrity, Service, and Excellence

Q8. What are the key qualities of the employees of Aged Care Network?

B) Professionalism, Accountability, Commitment and Dependability